Q1:      What is the condition?

A1:       The subject vehicles are equipped with a fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This can result in a vehicle stall, and the vehicle may be unable to be restarted. If loss of motive power occurs while driving at higher speeds, this could increase the risk of a crash.

Q2:      Which and how many vehicles are covered by this Special Service Campaign?

A2:       There are 19206 vehicles covered by this Special Service Campaign.

Q3:      What is ALJ going to do?

A3:       ALJ announce advising owners to make an appointment with his authorized Lexus/Toyota dealer to replace fuel pump. The remedy will be performed at NO COST.

Q4:      Are there any warnings that this condition exists?

A4:       Drivers may experience rough engine running, warning lights or message on the instrument panel, engine no start.

Q5:      How long will the repair take?

A5:       To replace fuel pump will take approximately an hour and 40 minutes to 4 hours and 10 minutes. It depends on the vehicles and the remedy. However, it may be necessary for the owner to make the vehicle available for a longer period of time depending upon the dealer’s schedule.